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By:
Jim Thompson (jthompson@taii.com)
So, you have been informed that the board of directors, or other high ranking officials from headquarters, are coming to see your facility. The range of emotions at your site will range from snickers and sighs to people who are actually looking forward to this. May I suggest a neutral viewpoint be adopted? This is an occasion as important as any event in the life of any facility. It is somewhat akin to making paper--it is simply part of your duties, an important part.
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